We have been informed that some guests may receive fraudulent emails, text messages, or WhatsApp messages claiming to be related to hotel reservations.
Please be aware that we will never ask you to provide payment card details or other sensitive information by email, WhatsApp, or text message.
If you receive any message requesting payment, verification of reservation details, or updates to your payment information, we strongly recommend that you do not click on any links and contact the hotel directly to verify the request.
For any questions regarding your reservation or the authenticity of a communication, please contact us directly at:
Thank you for your attention and cooperation.
Remisens Team
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